Deliver a Five-Star Post-Purchase Experience with TrackMage Shipment Tracking
Enhance your customer service and improve retention with TrackMage's proactive shipment tracking. Enjoy real-time updates that reduce WISMO tickets and delight your customers with stress-free delivery. Increase customer loyalty and drive sales with instant 5-star reviews on the tracking page. Try TrackMage today for unbeatable customer satisfaction.
Value for money
Easy to use
Try it now for 14 days for free and see the difference
No credit card & coding skill required
1,290+ CARRIERS IN ONE INTEGRATION
THOUSANDS OF BUSINESSES ACROSS THE GLOBE TRUST TRACKMAGE
Reduce delivery enquiries by 70%
with real-time updates
TrackMage provides your customers with real-time updates, so they can track their order at every step of the way and get an estimated delivery date.
This reduces the number of delivery enquiries by up to 70%, as customers no longer need to contact customer support to check their order status.
As a result, you'll have more time to focus on growing your business, and your customers will appreciate the hassle-free delivery experience and transparency that real-time updates provide.
Identify shipment issues & quickly resolve them to improve your customer satisfaction
TrackMage helps you identify shipments that are facing issues, such as delayed delivery or failed delivery attempts, and sends notifications to you and your customers.
This allows you to quickly resolve the issue and communicate the status to your customer, showing your prompt attention to their needs and concerns.
By resolving issues quickly, you can improve your customer satisfaction and build trust in your brand.
Branded tracking page
Retain customers and reinforce your brand by providing a tracking page on your domain with your own branding assets, creating a seamless buying experience.
Boost revenue by cross-selling customers with personalized product recommendations on their order tracking pages.
Proactively address delivery issues by allowing customers to provide feedback on the tracking page, reducing the risk of public frustration.
Leverage tracking moments to drive up to 15% and more repeat sales
Increase customer lifetime value by showcasing personalized product recommendations to your customers on their order tracking pages.
This way you can upsell up to 15% and more while your customers are waiting for their order to be delivered.
Build your brand by utilizing Your custom branded tracking page
Your customers will feel more connected to your brand and appreciate the extra effort you put into creating a personalized experience just for them.
Plus, the live updates will keep them excited and engaged, resulting in a positive and memorable shopping experience.
Expand your reach with auto-translated shipment updates on branded tracking pages. Provide a seamless native-language experience for customers worldwide.
Ease customer concerns and create excitement with real-time updates on order status through customizable automated communication flows.
Carrier performance scores
With carrier performance scores compare the performance of different carriers and make informed decisions about which carrier to choose for your shipments.
Reduce the WISMO tickets by 75% and save huge amount of time
Waiting for a package can be stressful, and customers often get frustrated when they don't have updates on its whereabouts.
TrackMage provides seamless delivery status notifications, reducing WISMO calls and improving the customer experience.
Replace frustrated calls with self-serve tracking and save valuable time for your support team.
View all your shipments easily in one dashboard
TrackMage offers effortless shipment visibility, so you can easily keep track of your packages in transit and quickly identify any potential issues.
With our dashboard, you'll have a 360-degree view of all your shipments, grouped by delivery events or exceptions, allowing you to address any problems efficiently.
Stay ahead of delivery issues by sending automated notifications for critical events, and tailor custom emails to specific situations to build customer trust.
See all your shipment data in one place with TrackMage's unified dashboard, including real-time updates for carriers, services, and locations.
User engagement metrics
Measure how your customers are engaging with your brand post-purchase via your tracking page and emails. Get insights about open rate, click through rate (CTR) and more.
Sit back & relax by setting automated shipping notifications through email
With TrackMage, you can streamline your delivery status notifications by sending automated email updates to your customers, providing them with real-time information about every step of their packages journey.
By keeping your customers informed at every stage of the shipping process, you can improve their overall experience and enhance their satisfaction with your service.
Get actionable data and insights to improve your post-purchase strategy
TrackMage provides you with valuable data and insights to help you make better business decisions. You can identify which carrier is performing best, and take actionable steps to improve your shipping.
Plus delivery experience ratings and customer action analysis will help you understand what’s working and what’s not, allowing you to optimize your post-purchase strategy for maximum customer satisfaction.
Create a seamless and positive brand interaction by setting up your tracking page on your custom domain.
Organize your shipments
Easily manage and organize multiple shipments in one workspace. Conveniently handle all shipments from a central billing account.
Save time and money with our bulk tracking feature. Manage shipments easily and efficiently for businesses of any size, including wholesalers.
Elevate your brand's reputation by getting 5 star reviews instantly with TrackMage order tracking page
Enable reviews on your tracking page to let your customer share their shopping and shipping experience as soon as they get their orders.
Share the 5-star reviews via different social media channels to increase your brand awareness & reputation.
Manage user profiles and permissions
Customize access levels and share with team members accordingly. Set up roles and control who has access to what information.
Your customer can simply enter their tracking number, order number, or email address into the search bar to get the latest information on their shipment.
Delivery satisfaction rating
Ensure customer satisfaction and loyalty with our delivery satisfaction rating feature that enables you to track and improve the delivery experience based on real-time feedback.
Connect TrackMage to your ecommerce platform
TrackMage offers you seamless integration with over 70+ major eCommerce platforms and apps with a single click.
Easily connect to our network of 1,290+ carriers worldwide with just one click. Our network includes postal services, local delivery services, last-mile delivery couriers, freight forwarders, 3PLs, LTL carriers, and major carrier subsidiaries, allowing for seamless integration.
Tracking API and webhook
TrackMage Tracking API and webhook feature makes integration easy, providing access to robust multi-carrier tracking APIs and webhooks that streamline shipment tracking with over 1,290 carriers worldwide.
Why our customers think we’re the best
“I can’t remember life before TrackMage”
After launching our last product, we had 1000+ orders waiting in depots and our customers didn’t even know; our tracking numbers were being issued 2 weeks after dispatch; we were getting refund requests, bounced emails, hundreds of support requests every day…
And then with TrackMage all of that just disappeared, like magic.
Alina and Dima
Metal Family Creators
Value for money
Easy to use
Join 500+ ecommerce brands that grow with TrackMage every day.
Discover how TrackMage’s ecommerce-focused shipment tracking features can help you drive more sales.
Full Access. No credit card required.